online77 Privacy Policy
This page describes what we collect when you use online77 and how we keep that data protected. We at online77 collect personal information during account registration, deposits, and withdrawals to verify your identity, process transactions, and comply with legal obligations. We do not sell your data to third parties and we use encryption to secure all sensitive information.
Our privacy policy covers what data we collect (name, email, ID number, payment details), where we store it (our servers, which may be located outside Indonesia), how long we keep it, and your rights regarding that data. We also explain our use of cookies and how to contact us if you have privacy questions or want to request your data.
When you register on online77, you agree to this privacy policy. If you do not agree with how we handle your information, do not create an account. This policy applies to all users regardless of location, though our services are available only where local law permits.
What data we collect on online77
We collect personal information in several categories. During registration, we collect your email address and a password you create. To verify your identity (required before any deposit), we collect your full name, date of birth, national ID number, and a clear photo of your ID card plus a selfie showing your face.
When you deposit, we record the payment method you use (e-wallet provider like DANA, e-wallet, mobile banking, local payment, online payment, or bank details for e-wallet, mobile banking, local payment, online payment, or e-wallet transfers), the amount, and the date. When you withdraw, we record the destination account and amount. We keep a complete transaction history for every bet, casino session, and slot spin—this data is visible to you in your account dashboard.
We also collect usage data: your login times, the pages you visit on our platform, which games you play, and the device you use (mobile, tablet, desktop). This helps us understand how our service is used and to detect fraud or account abuse.
How we use your data on online77
We use your data for five main purposes. First, we verify your identity to confirm you are of legal age and that you are not using a duplicate account. Second, we process your deposits and withdrawals using your payment information. Third, we maintain your account history and transaction records so you can review your activity anytime.
Fourth, we monitor for fraud. If you request an unusual withdrawal, change payment methods repeatedly, or we detect suspicious activity from your account, we use your data to investigate and protect your account. Fifth, we comply with legal obligations—we may be required to retain transaction records or disclose account information to law enforcement if presented with a valid legal request.
We do not use your data for marketing emails, SMS notifications, or sales calls unless you explicitly opt in. We do not share your data with payment providers beyond what is necessary to process transactions (your e-wallet provider sees only that you are sending money to online77; your bank sees only mobile banking details).
Where we store your data and server location
Our servers may be located outside Indonesia. This means your personal data—email, ID information, transaction history—may be stored on servers in other countries. We use encryption to protect data in transit and at rest, but data crossing international borders is subject to different privacy laws depending on where our servers are located.
By creating an account on online77, you consent to your data being processed and stored outside Indonesia. If you do not accept this, do not register. We undertake to protect your data with the same security standards regardless of server location, but we cannot guarantee that foreign governments cannot legally compel disclosure of your information.
How long we keep your data on online77
We keep your personal information (name, ID number, email) for as long as your account is active plus one additional year after closure. We keep transaction records for a minimum of five years to comply with financial reporting and anti-fraud obligations. After five years, we may delete older transaction records, though we may retain summaries for account history purposes.
If you request account closure, we deactivate your account immediately and you cannot log in. Your data remains in our systems for the retention periods above. We do not delete your data earlier on request unless required by law.
We protect your privacy by being transparent about what we collect and how we use it. Encryption and access controls keep your data secure, but you are responsible for keeping your password confidential.
Cookies and tracking on online77
We use cookies to keep you logged in on online77 and to remember your preferences (language, theme). These are essential cookies—without them, you cannot use our platform. We also use analytics cookies to track how many users visit our site, which pages are most popular, and how long users stay on each page. This helps us improve our service.
You can disable cookies in your browser settings, but this will prevent you from logging into online77. We do not use third-party advertising cookies or tracking pixels that follow you across other websites.
Your rights regarding your data on online77
You have several rights. You can request access to all data we hold about you by contacting our support team. You can request corrections if any of your data is inaccurate. You can request deletion of your account and associated personal data (subject to our retention obligations above).
To exercise these rights, email our support team with your request. We will respond within one business day for access requests and within five business days for deletion requests. Note that we may be unable to delete transaction data if local law requires us to retain it for financial or anti-fraud purposes.
Third-party payment processors and our online77 commitments
We do not operate our own payment network. When you deposit via DANA, e-wallet, mobile banking, local payment, or online payment, you are sharing your e-wallet credentials with that provider, not with online77. We receive only confirmation that your deposit succeeded. When you withdraw to your bank (e-wallet, mobile banking, local payment, online payment) or e-wallet account, we send a transfer request to your bank, which handles the actual movement of funds.
These third-party payment processors have their own privacy policies. We recommend reviewing their policies to understand how they handle your payment data. Online77 is not responsible for their privacy practices.
Changes to our online77 privacy policy
We may update this privacy policy at any time. Changes take effect when posted on this page. We encourage you to review this page periodically. If we make material changes (such as sharing data with new third parties), we will notify users via email.
If you have privacy questions or want to request your data, contact our support team via email during business hours. We respond to privacy inquiries in English and Indonesian.